Our refund and returns policy lasts 7 days from the date of delivery. If 7 days have passed since you received your order, we unfortunately cannot offer you a refund or exchange.
To be eligible for a return or replacement:
Your item must be unused, undamaged, and in the same condition that you received it.
It must be in the original packaging with all included accessories, manuals, or tags.
Proof of purchase (order number or receipt) is required.
Return & Replacement Conditions
We offer replacements or refunds under the following circumstances:
Damaged or Defective Item: If you received an item that is broken, defective, or not working properly upon arrival.
Wrong Item Delivered: If the item delivered does not match your order details.
Missing Parts: If any accessory or component mentioned in the product description is missing.
Note: Returns requested after delivery due to a change of mind are not eligible for a refund.
Non-Returnable Items
The following items cannot be returned or refunded:
Personal care and hygiene items once opened or used.
Items damaged due to misuse, electrical power fluctuations, or improper handling after delivery.
Sale or clearance items (unless received damaged).
Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved Refunds: If approved, your refund will be processed via Bank Transfer, EasyPaisa, or JazzCash within 3 to 5 business days.
Shipping Costs: Original shipping charges are non-refundable. If you return an item, return delivery charges may apply unless the return is due to our error (e.g., damaged/wrong product sent).
How to Initiate a Return
If you need to request a return or replacement, please get in touch with our support team within 7 days of delivery:
